Quantification, Administrative Capacity and Democracy: Database of Performance Indicators Used for the Steering of Hospitals, Universities and Prisons in England, 1985-2015

Mennicken, Andrea and Griffiths, Alex and Cabane, Lydie (2021). Quantification, Administrative Capacity and Democracy: Database of Performance Indicators Used for the Steering of Hospitals, Universities and Prisons in England, 1985-2015. [Data Collection]. Colchester, Essex: UK Data Service. 10.5255/UKDA-SN-855065

Numbers increasingly govern public services. Both policymaking activities and administrative control are increasingly structured around calculations such as cost-benefit analyses, estimates of social and financial returns, measurements of performance and risk, benchmarking, quantified impact assessments, ratings and rankings, all of which provide information in the form of a numerical representation. Through quantification, public services have experienced a fundamental transformation from government by rules to governance by numbers, with fundamental implications not just for our understanding of the nature of public service itself, but also for wider debates about the nature of citizenship and democracy. This project scrutinizes the relationships between quantification, administrative capacity and democracy across three policy sectors (health/hospitals, higher education/universities, criminal justice/prisons) and four countries (France, Germany, Netherlands, UK). It offers a cross-national and cross-sectoral study of how managerialist ideas and instruments of quantification have been adopted and how they mattered. More specifically, it examines (i) how quantification has travelled across sectors and states; (ii) relations between quantification and administrative capacity; and (iii) how quantification has redefined relations between public service and liberal democratic understandings of public welfare, notions of citizenship, equity, accountability and legitimacy.

Data description (abstract)

This database seeks to capture the rise and extent of quantification as a tool of government by tracing the development of performance indicators used for regulatory purposes between 1985 and 2015 across different public service sectors (health/hospitals; higher education/universities; criminal justice/prisons) in the UK (with a specific focus on England). The cross-sectoral comparison intends to capture the diffusion of indicators across domains, and to compare temporal dynamics in the adoption of similar or different new public management instruments: Do indicators develop in a similar pace across sectors? What are their focus, audience and goals? And how did these change over time?

Data creators:

Creator Name	Affiliation	ORCID (as URL)
Mennicken Andrea	London School of Economics	https://orcid.org/0000-0002-5658-7678
Griffiths Alex	PEP Health
Cabane Lydie	Leiden University

Contributors:

Name	Affiliation	ORCID (as URL)
Rogdaki Marianna	ACCA

Sponsors:

Economic and Social Research Council

Grant reference:

ES/N018869/1

Topic classification:

Law, crime and legal systems
Social welfare policy and systems
Health
Education

Keywords:

PUBLIC ADMINISTRATION, PERFORMANCE INDICATORS, PERFORMANCE EVALUATION, ACCESS TO PUBLIC SERVICES, PUBLIC SERVICE REGULATION

Project title:

Quantification, Administrative Capacity and Democracy

Grant holders:

Andrea Mennicken, Martin Lodge, Liisa Kurunmaki, Peter Miller

Project dates:

From	To
4 April 2016	31 December 2019

Date published:

14 Jul 2021 19:39

Last modified:

14 Jul 2021 19:40

Coverage and Methodology

Temporal coverage:

From	To
1 January 1985	31 December 2015

Collection period:

Date from:	Date to:
4 April 2016	31 December 2019

Country:

England

Data collection method:

The database aims to provide a comprehensive overview of different indicators used by regulators to measure the performance of universities, hospitals and prisons in England at different points of time (1985, 1995, 2005, 2015). It intends to be exhaustive. However, we cannot lay claim to completeness, given the growing extent and scope of indicators which makes 100% completeness a difficult goal to attain. The chosen sectors (higher education/universities, healthcare/hospitals and criminal justice/prisons) constitute three public sectors where performance measurement took hold, and where issues of quality, economy, and democracy have been publicly discussed. All three sectors have been particularly exposed to managerialist thinking over the past three decades and present ideal cases to explore tensions between “government by rules” and “governance by numbers”. The database starts in 1985 as it aims to assess the impact of new public management reforms that began in the 1980s on the development of performance indicators. Indicators were then re-assessed every ten years to capture their development over time (1995, 2005, 2015). One challenge we faced was to identify empirically what counts as an indicator. Indicators are often based on a compilation of different data assessing performance. They often involve multiple sources of data and various ways of data aggregation, which complicates the task of identifying what counts as an indicator (or its sub-component). In addition, some indicators are more easily accessible than others. For the purpose of compiling this database, we identified and selected indicators through two main methods. First, we reviewed different primary sources where indicators are published (official reports, websites, etc.). Second, we complemented our search with a review of secondary sources (academic articles, books, etc.) to check for completeness and gain information about indicators that was otherwise not available. As highlighted above, the database is aimed at being as comprehensive as possible, however, it does not (and cannot) provide a complete overview of all indicators that may have existed at the time.

Observation unit:

Organization, Event/Process

Kind of data:

Numeric, Text

Type of data:

Historical data

Resource language:

English

Access and Administration

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Quantification, Administrative Capacity and Democracy

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